Track Your Shipment
Enter your tracking number to view the current status of your shipment and every step of its journey.
Tracking
Where do I find my tracking number?
Your tracking number is printed on your receipt and on the label attached to your parcel. If someone sent you a shipment, ask the sender for it.
Why does my tracking number show no result?
Check that the number is entered exactly as printed, without spaces. A new shipment appears as soon as it is registered; if it still does not show, please contact us.
How often is tracking updated?
Tracking is updated every time your shipment is scanned or changes status — at pickup, at our facilities, in transit and on delivery.